Privacy Policy – FinFlow Facilitattors

FinFlow Facilitattors (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share and safeguard your data when you visit our website, fill enquiry forms or use our services in India.

By using our website or sharing your information with us, you agree to the practices described in this Policy, subject to applicable Indian laws.

1. Information We Collect

We may collect the following categories of information:

  • Contact details: Name, mobile number, email address, address, city.
  • Loan‑related details: Loan type (home/personal/business/LAP), required amount, income details, occupation, property details.
  • KYC and identity details: PAN, Aadhaar number, date of birth, and other documents as requested during processing.
  • Technical data: IP address, browser type, device information, and cookies/usage data from our website.

We collect data directly from you (forms, calls, WhatsApp, emails) or, with your consent, from third parties such as banks, NBFCs, credit bureaus and verification agencies.

2. Purpose of Data Collection and Use

Your information is collected and processed for the following purposes:

  • To contact you regarding your enquiry and understand your loan needs.
  • To check eligibility, compare offers and recommend suitable loan products.
  • To prepare and submit applications to banks/NBFCs and complete KYC/documentation.
  • To comply with legal, regulatory and KYC/AML requirements under Indian law.
  • To send important alerts, updates, status messages and service‑related communication.
  • To improve our website, services, security and user experience through analytics.

We do not3. Sharing of Information

We may share your information only on a need‑to‑know basis with:

  • Partner banks, NBFCs and financial institutions for loan processing and credit assessment.
  • Service providers such as verification agencies, technology vendors, cloud/hosting providers and customer‑support tools.
  • Government authorities, regulators, courts or law‑enforcement agencies when required under applicable law.

All such third parties are expected to follow confidentiality and data‑protection obligations consistent with this Policy and Indian regulations. sell your personal data to any third party.

3. Sharing of Information

We may share your information only on a need‑to‑know basis with:

  • Partner banks, NBFCs and financial institutions for loan processing and credit assessment.
  • Service providers such as verification agencies, technology vendors, cloud/hosting providers and customer‑support tools.
  • Government authorities, regulators, courts or law‑enforcement agencies when required under applicable law.

All such third parties are expected to follow confidentiality and data‑protection obligations consistent with this Policy and Indian regulations.

Our processing of your data is based on:

  • Your consent when you fill our forms, share data or proceed with a loan enquiry.
  • Contractual necessity to provide loan facilitation and related services.
  • Legal obligations under Indian laws, including the Information Technology Act, 2000, rules on reasonable security practices, RBI guidelines applicable to lending intermediaries, and the Digital Personal Data Protection Act, 2023, as and when notified and enforced.

5. Data Security and Retention

We use reasonable technical and organisational safeguards to protect your information from unauthorised access, misuse, loss or alteration (for example, password‑protected systems, limited access, and secure storage).

Data is retained only for as long as necessary for the purposes described above, or as required under applicable laws, regulatory guidelines and limitation periods (for example, record‑keeping mandated by banks, NBFCs, RBI or tax authorities).

6. Your Rights

Subject to applicable Indian law, you may:

  • Access and review the personal information we hold about you.
  • Request correction or updating of inaccurate or incomplete data.
  • Withdraw consent for certain processing (where processing is based on consent).
  • Request deletion of data, where legally permissible and not needed for ongoing obligations.

To exercise these rights, please contact us using the details given below. We may need to verify your identity before acting on your request.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences and improve usability.
  • Analyse website traffic and performance.

You can control cookies through your browser settings. Disabling cookies may affect some features or functionality of the site.

Our website may contain links to third‑party websites (for example, bank or NBFC portals). Those sites are governed by their own privacy policies. We are not responsible for the privacy practices or content of such external sites.

9. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under 18 years of age. If you believe a minor has shared information with us, please contact us so we can delete it where appropriate.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, regulatory or operational changes. The updated version will be posted on our website with a revised “Last Updated” date. Your continued use of the website after such changes signifies your acceptance of the updated Policy.

11. Contact and Grievance Redressal

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

FinFlow Facilitattors
Email: finflowfacilitattors@gmail.com
Phone: +91 989‑100‑8021 / 51
Location: Delhi‑NCR, India

You may also escalate unresolved concerns to the appropriate data‑protection or regulatory authority in India, in accordance with applicable law.

This Privacy Policy is a general informational document and does not constitute legal advice. For compliance in your specific case, consider consulting a qualified legal professional in India.

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